Municipalities and Government

Getting community feedback effectively.

Katie Borgella, who works for the Tompkins County Planning and Sustainability in Ithaca, NY, finds Instant Input to be a cost-effective solution for gathering necessary community feedback on the county’s projects. This platform offered local citizens the flexibility to participate according to their availability.

Discover how Instant Input can help your municipality save time, money, and resources today.

Gather public input on municipal projects in real-time

Build ongoing relationships with community members​

Engage constituents on even your smallest projects​

Share your latest design plans, photos, and recommendations​

Increase your public involvement efficiently and cost-effectively​

Instant Input is an affordable and user-friendly way to improve community engagement and obtain essential feedback on ongoing and upcoming projects. Additionally, it provides civic project information and updates.

Hear from Community Members

"It feels good to know my town cares about what I think and that my voice is being heard. That’s what I like most about Instant Input.”
Courtney Brown
Community Member, Rochester, NY
"Investing in Instant Input will be worth it. This app will address one of the main criticisms that municipalities face, which is a lack of transparency and engagement with the public.”
Eric Hathaway
Director of Parking and Transportation, City of Ithaca, NY
“It takes a lot of work to feel connected to what’s going on at the municipal level. Instant Input provides an easy way to achieve that sense of connection with my local government.”
Community Member, Rochester, NY
“Instant Input makes civic engagement easy. My feedback will inform decisions that affect my community.”
Community Member, Pittsfield, MA
“Instant Input lets me know about developments happening in any neighborhood I care about.”
Community Member, Rochester, NY


Instant Input is a flexible platform that includes custom surveys, events announcements, timelines, documents and updates that project owners can post on-demand. The platform also includes customizable project owner profile pages. 

Instant Input follows digital security best practices including data encryption, strong passwords, the use of an SSL certificate, regular software updates, and backups. Instant Input limits access to data based on user roles, permissions and authentication. 

Members of the public can anonymously browse projects on the platform and voluntarily may elect to provide personally identifiable information to Instant Input and project owners. Instant Input does not otherwise share personal information.

The cost of Instant Input to project owners varies depending on the package and features selected by the project owner. All Instant Input premium plans allow project owners to post unlimited projects within their ownership per contract terms. 

Instant Input measures and provides reporting to project owners pertaining to public engagement with projects on our platform. This includes data such as user-volunteered geographic location, project views, survey responses, and comments.

Absolutely! Instant Input is designed to serve the needs of government agencies as well as other major project owners, such as private real estate developers

Instant Input currently features live projects in several areas of the East and West Coasts. We are continuously rolling out new coverage areas and would love to hear from you.

Pricing and Subscription Options, please request a demo: